Twilio

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    Twilio is an American cloud communications platform as a service company based in San Francisco, California. Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs

    Twilio Customer Engagement Platform

    Intelligent customer engagement—at scale

    Twilio powers personalized interactions and trusted global communications to connect you with customers.

     

    Transform your customer experience

    Create the exact solution you need to engage customers at every step of their journey. Twilio is a single platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale.

    Support any channel with one platform

    Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email.

     

    Treat every customer like a VIP

    Provide service so convenient and proactive, your customers will think you can read minds. Contextual data, flexible workflows, and seamless cross-channel communications empower your teams to engage people in powerful new ways.

     

    Say goodbye to one-size-fits-all messaging

    Go beyond basic automation to build personal relationships with billions of global consumers. Leverage your existing data to create individual journeys and deliver 1:1 messages that customers care about.