Program Management Analyst - Transformation Operations

What You’ll Do

Over the years Cisco has experienced tremendous SaaS growth via acquisitions. The acquisitions have inadvertently resulted in a decentralized environment for Cisco. De-centralized processes and systems are costly to maintain, complex and difficult for multi-product selling and providing a holistic 360-degree view of Cisco’s business and customers.

As a Program Management Analyst in the XaaS Lifecycle team within Transformation Operations (TRON) you will play a key role in
Converging all of Cisco onto a Digital Closed Loop environment for Marketing Automation, Sales, Customer Success, and Support on a single target state technology architecture
Accelerating Cisco's digital transformation by establishing reusable framework & systems foundation for all existing & future XaaS online offerings to quickly enable & support offers globally
Increasing Cisco’s presence & growth in global online recurring revenue

Activities
Develop and implement an operating model, program management processes, tools, governance for the PMO
Develop and maintain a program roadmap including leadership alignment, timelines, milestones, and budget
Track, manage and report on overall program execution efforts to leadership (across schedule, budget, resources, metrics)
Proactively identify risks to program success and create mitigation plans
Define and validate metrics/KPIs for program success
Establish partnerships with cross functional teams to build support, secure sponsorship, and ensure alignment for program outcomes
Support PMO lead in day-to-day PMO operation and program execution

Who You'll Work With

As a PM Analyst in the XaaS Lifecycle team you will routinely partner with the following teams to deliver complex programs
Other TRON teams outside of SaaS Lifecycle such as Acquisition Success, GOALS, Hyper Adoption etc.
Program teams and leaders across Functions (Finance, Tax, Legal, Supply Chain, Ops) to develop and gain roadmap alignment
Product Managers and leaders from Business Entities (Security, Collab, App Dynamics etc.) to map product roadmap with program delivery
TRON leadership team on program roadmap, delivery approach and status updates
IT, Data and Engineering teams to drive day to day program execution

Who You Are

The ideal candidate will be a highly motivated individual and a self-starter. You will have experience in influencing staff at all levels to achieve alignment and enable faster decision making. The goal is to ensure that all programs deliver the desirable outcome to our organization.
Bachelors + 7 years of related project/program management experience or a Masters + 4 years of related experience
Advanced Smartsheet and PowerPoint skills
Certification in project management preferred (PMP or Agile)
Thorough understanding of project/program management techniques and methods
Excellent communication and presentation skills
Excellent interpersonal and relationship management skills
Ability to understand technical issues and participate in architectural discussions
Strong self-starter who is a team player and can work independently in a dynamic environment.
Experienced in giving presentations, or ambition to do so
Experience in core project management subject areas including scope, schedule, and risk management
Excellent written, verbal, and visual interpersonal skills
Experience in process improvement, well organized and able to work optimally under time pressure
Consistent track record to lead projects and independently scope, prioritize and execute initiatives

Our Minimum Requirements For This Role
Experience in Agile methodology
Ability to build strong working relationship cross functionally as well as all levels of the organization.
You are a hardworking, independent worker, that can work with ambiguity and works fast to drive clarity out of confusion
You have a track record of influencing larger teams including matrixed teams for impact and building consensus

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.