Software Engineer (Engineering Boost Team)

About the job

We are a growing team of people working remotely across the globe, including Australia, Europe, US and beyond all unified under one vision: To provide the ultimate practice management system that makes running health practises easier, simpler and more rewarding. Our mission is to create empowered and powerful health practises that enhance the wellbeing of their owners, teams and communities. Established over 10 years ago, we are self funded and growing faster than ever. Whilst we are a well-established company, we have a startup mindset. We are not big on formality but are big on results and outcomes. If you are a go-getter with a passion for helping others and are looking to join a team that is passionate about helping health care providers do what they do best we want to hear from you! Power Diary is an Equal Opportunity Employer. We work with the best people, wherever and whoever they are. With a small workforce with people in over 15 different countries, we embrace diversity and share our experiences and knowledge.

About the role:

Our Engineering Boost Team is seeking an experienced Software Engineer who will be able to deep-dive into all aspects of the code and technology stack to quickly resolve critical customer issues. We need a proactive, problem solver who will make improvements that will delight our customers. This person will also provide technical support for our customer facing team. To learn more about us, watch this video and e-meet our Engineering Manager, Diego Jancic: https://youtu.be/hWgwIenFoi8

Key responsibilities

• You will work as part of a dedicated Kanban team on urgent, time-sensitive customer issues
• You have proven experience in investigating issues, finding problems, and working towards solving them
• You have a demonstrated ability to take responsibility for an issue and see to the resolution
• Collaborating with other team members you will contribute to overall product delivery
• On a day to day basis, you will work along with the Product Owner and Customer Team on prioritization and Scrum Team leaders on codebase and issue resolution

Key objectives

• In this position, you will utilize your knowledge and expertise to boost customer experience by solving critical, time-sensitive issues within agreed timeframes
• You will also implement other important updates in collaboration with our project scrum teams

Position requirements

• Expertise with .NET and JavaScript programming languages
• 3+ years experience working on full-stack development
• Hands-on experience with Git and React
• Project Management skills to take tasks to completion
• Ability to work in ambiguity and use investigation skills
• Exceptional problem solving and debugging skills

Why you’ll LOVE working at Power diary…

When you join Power Diary, you’ll benefit from perks like;

✅ Work from Anywhere

There are no offices at Power Diary as we’ve been a distributed team long before everyone else caught on. We look for the best people around the world – not just those who live within a 1 hour commute. If you like working from home, or really from anywhere, you’ll find a bunch of like-minded people here.

✅ Paid Time Off

There’s no sense in working all the time – we believe everyone needs balance and we want you to have enough time to do other things that enrich your life. We offer all of our permanent team members 30 days of paid time off and we expect you to take it

✅ Flexibility

Need to get the kids to school or want to do a gym class in the middle of the day? No problem. We need you to be available for some agreed core hours to work with your colleagues and cover our service requirements, but other than that your time is yours.

✅ Competitive Pay

We aim to work with the best people – wherever and whoever they are. We know this comes at a business cost, but we consider this an investment in the company’s future. We offer competitive pay and we want all team members to feel well-rewarded for their contribution.

✅ Results Driven

At Power Diary, we detest bureaucracy and we strive to keep the focus on building and supporting great software that will help our customers (and in turn, help more of their clients). There are no pointless meetings, forms, or other impediments in your way. As we grow, we aim to stay agile – in every way.

✅ Learning & Growth

We’re big supporters of personal growth and development and our team is constantly learning and upskilling themselves in many different areas. Innovation is a big part of our culture and we welcome new ideas from everyone.

✅ Inspiring Team

We truly love our team at Power Diary and we hope you will too. We’re a bunch of unique individuals from all kinds of backgrounds with a vast array of specialist skills and interests. Although we work remotely, the marketing team works closely together and we also take time to know and support each other.

✅ Meaningful Work

We’re constantly getting feedback from customers that are relieved to have found Power Diary. In many cases, they refer to us as a ‘life saver’ or a ‘game changer’, and it feels great to be part of something that helps people get the healthcare support they need. See our customer feedback here.

About Power Diary

Power Diary is a leading healthcare practice management system used in Australia, New Zealand, the United Kingdom, the United States and Canada. Our mission is simple: To provide health practitioners with the ultimate Practice Management Software that makes running a health practice easier and more rewarding. Power Diary’s customer base is growing and we need smart, passionate people to join our team and help take us to the next level. We’re looking for people who are genuinely excited to help health practitioners do their work, and be part of a globally distributed team As a healthcare company, we care about our workforce just as much as our clients and their patients. You will enter a fun, inclusive workplace with a dedicated and driven team. We are still a relatively small business, but self-funded and growing strongly. This is an exciting time to be at Power Diary – we have some great plans for the future and many challenging things to work on. We hope you’ll consider joining our team and being part of our story!

See more information about Careers at Power Diary here.

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