Enterprise Solutions Engineer, US East

Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Headquartered in Ottawa, Canada, Shopify currently powers over 1,000,000 businesses in approximately 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Job Description

Shopify Plus is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. Shopify Plus is helping power commerce for companies like Bombast, UNTUCKit, Chubbies and many more. We believe large merchants should love their commerce platform and we work hard each day to make that happen. We are in hyper-growth, and this is where you come in …

As a Solutions Engineer, you’ll help clarify technical complexities and enable our sales and partners teams in the US East region to demonstrate how high-volume merchants can accelerate the growth of their business with Shopify Plus.

Shopify is a remote-first environment. Candidates can be based out of New York, Chicago, Georgia, Florida, Pennsylvania, New Hampshire, Vermont, Michigan, Ohio, Delaware and Canada!

Qualifications

Requirements for the role:

• Experience in presales solutions engineering or IT consulting. Experience in eCommerce platforms, technologies and store implementations is a big plus.

• Solid understanding of Cloud-based technologies and SaaS fundamentals

• Deep understanding of technical strategy as it relates to operating and growing commerce businesses.

• Hands-on skills of Frontend Web development (HTML, JavaScript, CSS, Liquid).

• Strong API knowledge (REST and GraphQL) for enterprise integrations.

• Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on

• A great video conference presence with confidence handling executive-level conversations

You'll be working on things like:

• Working to help vet and close deals from a technical requirements perspective for both our Enterprise Sales team and development partners/agencies

• Engaging with enterprise clients through requirements discovery and strategic consulting sessions

• Creating customized product demos and proof of concepts for use during on-site or virtual client demonstrations

• Becoming an expert on Shopify’s application ecosystem and integrations

• Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends

• Mentoring and coaching the sales team on technical aspects of Shopify Plus

Bonus experience:

• ECommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B)
  
• Familiarity with version control systems (e.g., Github)