Solutions Engineer - BAAS

About the job

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

Position Summary

Reporting to the Senior Product Owner – Banking as a Service (BaaS), the Solutions Engineer - Banking as a Service (BaaS) will provide strategic analysis in working alongside Senior Management to execute on the BaaS vision and product roadmap. This role will serve as the solution analyst for the BaaS Operating team and Committee. You’ll be charged with working directly with the Senior Product Owner – BaaS, Chief Digital Officer(CDO) and BaaS Committee members to foster and monitor the compliance and success of new and ongoing relationships with industry leading BaaS aggregators and Fintechs.
In this highly visible role, you will assist in the management of the portfolio of systems and applications used by our BaaS partners and ensure our partners and internal teams are using them effectively and in accordance with contractual agreements and bank control requirements. The Solutions Analyst will meet these objectives through planning, research, data analysis, report development, system parameter reviews, and functional requirements documentation.

Primary Accountabilities

• Provide leadership and promote Midland States Bank Core Vision and Values.
• Working alongside the Product Owner – BaaS and Key Risk and Compliance Partners in attracting and developing and analyzing new and existing relationships with industry leading fintechs.
• Assisting management with the implementation and maintenance of the Bank’s Enterprise Risk Management (ERM) framework.
• Manage the ongoing due diligence and vendor or fintech risk assessment tasks.
• Create and present performance reports associated with the ongoing performance of new and existing fintech partners.
• Evaluate fintech engagements with ongoing reviews to identify and manage fintech risk which may include completion of inherent and overall risk assessments.
• Provides technical, operational, and risk consulting and advisory services to Key Business Process Owners, team leaders and other business stakeholders.
• Responsible for coordinating with the BaaS Operating Committee and Board the creation and ongoing risk reporting associated with new and existing fintech adherence to established risk and compliance controls.
• Responsible for day-to-day exception reporting and monitoring of fintech’s usage of platforms to be aligned with bank and contractual covenants.
• Perform review procedures to verify fintech compliance with applicable bank controls and risk mitigation strategies.
• Partnering with the Product Owner – BaaS in ensuring that products and solutions delivered by fintech meet the needs and requirements contractually established.
• Be responsible for clearly understanding the BaaS vision and ensuring operation and risk practices for the bank and fintechs align with that vision.
• Conduct necessary research to understand fintechs in the pipeline and assist with diligence as assigned.
• Proactively keep stakeholders, dependencies, and managers updated on relevant fintech risks and roadblocks.
• Assist with new systems research and evaluations.
• Be able to map bank and fintech business processes.
• Assist with workflow design and process improvement.
• Directly or indirectly lead others.
• Staying abreast of legal, regulatory, market, industry, and environmental changes impacting Midland States Bank’s third-party risk landscape.
• Assisting Risk Management to identify and report residual exposure.
• Maintain compliance with all applicable regulations including but not limited to, the Bank Secrecy Act (BSA).

Position Qualifications


Education/Experience:

• Bachelor of Science in Computer Science, Marketing, Finance, or similar required
• 5+ years of experience in IT, Risk Management, Digital or Fintech Solutions Development with a strong technical background.
• Demonstrated experience in helping translate functional ask to technical work.
• Demonstrated experience and understanding of prioritization of work.
• Requires knowledge of systems that are used in financial institutions and fintechs.
• Adaptable, juggling multiple and sometimes changing priorities.
• Ability to explain different software development lifecycle strategies and when to use them.
• Ability to think creatively and recognize and encourage creativity in others.
• Self-motivated with the aptitude to work independently with minimal supervision.
• Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies.
• Able to influence and lead without formal authority.
  
  

Competencies:

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self development
• Being flexible and adaptable