Solution Engineer

About the job

This Jobot Job is hosted by Aldo Pimentel
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Salary $130,000 per year

A Bit About Us

We pave the way for brands to expand globally with simplicity, breaking through the cross-border barriers that prevent international shoppers from purchasing, enabling retailers to sell to and from anywhere in the world, and global consumers to buy online seamlessly.

Why join us?

We envision a world where international ecommerce growth is both simple and profitable for retailers. By making selling globally as simple as selling locally, Global-e seeks to create a borderless ecommerce world, connecting shoppers and brands all over the world.

Job Details

Responsibilities

Deliver solution design and integration strategy to fit brands’ platforms and application infrastructure required to successfully implement a complete solution; including defined “best practice” on frontend, order management and logistics requirements

Become a Product expert who is 100% up to date with features and product roadmaps, by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects.

Have the technological savviness required to demonstrate and prototype integrations in merchant environments.

Work hand-in-hand with the Sales team to introduce Global-e’s cross-border solution to our prospect customers.

Help prospect customers understand the power and flexibility of Global-e’s platform, explaining technical features and problem solving any potential roadblocks.

Act as the Project's and R&D’s teams mediator by thoroughly documenting feedbacks, inputs and requests that are raised during client meetings.

Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical impediments.

Travel to sales meetings and technological workshops at customer sites; attend professional conferences etc. as required.

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