Solutions Consultant

At SeatGeek, we’re putting fans and rights-holders first by reinventing live event entertainment for the modern, mobile era. We believe in an iterative product focused approach that is completely differentiated from legacy ticketing providers and we’ve got some amazing partners already who believe in our vision too.

SeatGeek Solutions Consultants will work within the Client Experiences (CLX) team here at SeatGeek with the primary function of being a technical solutions expert on all of our enterprise products and helping bring our vision of ticketing to even more teams, leagues, and venues. As the primary support structure for our enterprise sales team, you will work closely with your account executives and SeatGeek’s sales leadership to handle discovery, demos, solution design, and provide implementation guidance to our post sales teams.

What you'll do

• Conduct discovery sessions with Venues, Teams and Leagues to uncover pain points of existing solutions and find opportunities where SeatGeek can provide differentiated value
• Be a product expert across all of SeatGeek’s Enterprise tools and platforms
• Support the sales team in all pre-sales activities including being comfortable pitching and defending your solutions in front of prospects at both the operator and executive levels
• Assist in creating internal & external documentation, runbooks, best practice guides, proof of concepts and technical sales collateral to help SeatGeek continue to scale
• More tactically speaking you will be responsible for responding to RFPs, providing succinct and clear product feedback, assisting fellow SC’s in areas where you are a subject matter expert, traveling to events to support new business sales and always being committed to learning something new
  

Who you are

• 4+ years experience in solution selling, solution architecture, product management and/or sales engineering selling or supporting enterprise ticketing software platforms
• You have strong ticketing industry knowledge and a genuine interest in SaaS technologies
• Experienced in designing solutions involving data architecture, APIs, cloud-hosted environments, highly configurable systems and logic-based workflows
• An exceptional presenter with strong oral/written communication skills and a high emotional quotient for simultaneously engaging with diverse audiences (Operators, C-Suite, Technical Teams, etc)
• Driven by growth and eager to always be learning/contributing in a heavily collaborative environment
• Experienced with using APIs, programming languages, and cloud architecture a plus
• Experienced in the ticketing or live event industries a plus
• Able to travel up to 20-30% as needed
  

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music