About the job
MRV Banks is calling all customer service professionals who are interested in a Summer Internship in Cape Girardeau to apply to join our amazing team!
This customer service position works onsite Monday-Friday, 10am-2pm.
WHY YOU SHOULD JOIN OUR TEAM
We are an established company in the financial industry that invests in our team. We offer a professional environment and a positive team-oriented culture.
We make it easy to apply with our initial quick and easy applications. After you apply, you will be asked to complete our Predictive Index Assessment.
Please complete the Predictive Index Assessment to help us identify if this role or other roles within the Bank will be a good match for you.
We find that our most engaged employees are good at and enjoy what they do! This is critical to our organizations for employee engagement and growth. If we have your attention, please continue reading.
About Mrv Banks
We started 15 years ago in Ste Genevieve. After 5 years we expanded to the Cape Girardeau community and continued our growth by focusing on getting things done and building relationships with people.
We provide financial solutions for customers and businesses in our communities. Our goal is to help people accelerate and achieve their financial goals and dreams through imaginative long-term banking relationships. We expanded to the Festus market over 4 years ago and opened our St. Charles branch in January of 2022. Our continued growth and success is due to our our amazing people that are solution oriented and have a growth mindset. Our people are reliable and consistent with attention to detail to be competent and capable. Our company culture plays a large part in our success. We believe that happy, talented employees add value to our company.
OUR IDEAL PERSONAL BANKER
Outgoing-Friendly and socially confident with a wide range of people
People Oriented-Focused on the needs of people around them. Be concerned with building relationships and keeping people happy.
Organized and Attentive to Detail-Adherence to established guidelines and procedures is important. Sometimes this involves others in the decision making there is a need to build consensus rather than making decisions alone.
Efficient-A knack for effectively prioritizing tasks and managing your time.
Did we just describe you? If so keep reading!
ARE YOU A GOOD FIT?
This job has decision making that is made because of training and understanding the consequences of our actions. You will participate in our excellent training program so that you can be successful in this role. You will start by learning basic banking compliance and initial teller skills to get you started with teller transactions, answering phones, debit card creation/reissues, intranet reporting and contacting customers. We need you to provide our customers with exceptional service. Learning is ongoing as rules and regulations continuously changes as does our product and services to our customers. When a customer needs help with their banking they simply contact you. By asking a series of questions, you can get a good understanding of how you can help them. Being personable, patient and kind you listen and respond to customer needs. You are diligent and empathetic, you follow through and follow up with clients to ensure they are fully satisfied. When tense situations arise you are not easily flustered, but are diplomatic and work hard to diffuse the situation and ensure customers feel heard and their problems are resolved. At the end of the day you get great satisfaction out of helping others and solving problems.
If you can do these thing and meet the following requirements, we would be happy to have you as part of our team!
Exceptional customer service skills
Above average computer skills
Team Oriented
Positive Attitude
Self-Motivated
Organized and attentive to detail
We will train the right person the technical aspects of banking software and knowledge! If this sounds like the right opportunity for you and you meet the above requirements, Apply now to join us as a summer intern.
Apply Today!!
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MRV Banks is an Equal Opportunity Employer. MRV Banks is committed to providing equal opportunity and advancement to all qualified employees and applicants without regard to race, color, ancestry, national origin, sex, gender (including pregnancy), gender identity, sexual orientation, religion, disability, handicap, military or veteran status or any other legally protected status.
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Applicants must be able to pass a drug test, background check, credit check, reference check and drug test.